Great view, even better people

Join the family

Our model is unique. We believe that creative thinkers need to be plugged directly into our clients’ business. It makes better work for our clients.

The way we look after our people is unique too. We believe that healthy, happy people work better for our clients. This is why we have been voted one of the Top 25 Best Places To Work.

Also, we have awesome views.

Does that sound right for you? Join us.


Please send a copy of your CV to careers@theworkssydney.com

 

open positions

Human Centred Design Lead

In partnership with RXP Group and their current Human Centred Design practice, RXPCollective, The Works are expanding their customer offering into Human Centred Design.

We have a rare and exciting opportunity for an experienced Human Centred Design Lead to join our award-winning agency and work across a number of digital transformation initiatives and ongoing projects. This is a great opportunity for a passionate HCD Lead to drive HCD-led thinking in the agency and lead HCD research and design.

The Opportunity

The Human-Centred Design Lead, will lead research and design for Sydney based clients and work alongside RXPCollective based in Melbourne. We’re looking for a dynamic leader who can identify large opportunities, business risks, emerging customer behaviour and prioritise initiatives, bringing new services to market to meet the ever-changing demands of our clients.

You will run a team of highly skilled design consultants and be responsible for talent growth, mentoring and team culture. You will help to mentor key talent in the discipline of HCD and build deep relationships across The Works and RXP group, helping to define the intersection between HCD, CX and The Works creative disciplines.

To be successful in this role, you will be an expert in research and design and driven to motivate a team of people to deliver great design outcomes that drive value for our clients and their customers.

Main Duties

Grow and develop the HCD team:

  • Identify the team needed to deliver high quality design projects
  • Mentor and develop the people in your team to deliver high performance
  • Create development plans with your team to support their career development
  • Support your team members to ensure their work is exceptional and provide direction to maintain high quality outcomes for our clients
  • Train your team on best in class HCD practices and upskill the other divisions within The Works and RXP Group

Progress the HCD team to become a world-class service:

  • Write and publish design thought leadership to promote business and attract top talent
  • Develop and enhance the Human Centred Design service offering to provide additional value to our clients
  • Work closely with the People team to build recruitment processes and strategies to help identify HCD talent
  • Network and run events to further enhance our reputation
  • Identify further revenue opportunities with existing clients
  • Develop and grow trusted relationships with clients and partners, which support the overall commercial and strategic direction for HCD within RXP Group
  • Facilitate ad hoc design thinking activities for clients to build rapport, drive revenue opportunities and support your team
  • Work closely with the Chief Design Officer and sales teams to nurture sales opportunities in research and service design

Desired Skills and Experience

  • Must have hands-on experience within a human centred design team either from a HCD/CX/UX agency or from a consultancy.
  • Prior experience of consulting teams, people management and advising senior stakeholders.
  • Experience of business development and a network of contacts would also be beneficial.
  • Great interpersonal and relationship-building skills and ability to work easily with clients and our people and have the confidence to deal with senior executives.
  • Ability to manage multiple projects, tasks and demands, and make quality decisions under pressure.
  • Be up for a challenge, not fearful of acting with minimal planning, happy with ambiguity and be able to seize and create more opportunities.
  • Bring rigorous logic and methods to solve difficult problems with effective solutions. Look beyond the obvious and don’t stop at the first answers.

Our Values:

Use your voice

Don’t be afraid to share your point of view and your ideas – it’s what helps guide our business and improve the client experience.

  • Speak up and ask questions
  • Be ambitious
  • Empower others

Show you care

Demonstrate compassion for others, both professionally and personally. By listening and supporting, you will get the best out of your colleagues, your clients and their customers.

  • Support the team
  • Build meaningful relationships
  • Roll up your sleeves

Be ingenious

There is always more than one way to solve a problem. Take all your experience to make that happen, but also take calculated risks. Bold and innovative thinking can set you and us apart from the competition.

  • Challenge the norm
  • Think Creatively
  • Use your smarts

Strategy Director

As a Strategy Director at The Works, you will be responsible for driving and contributing to the strategic process across brand, digital and CX . You will constantly challenge the status quo and create ideas/campaigns that drive deeper engagement and effectiveness for our clients.

Main Duties

  • Leading key strategic projects across your client base
  • Collaborate with existing agency planners
  • Architect and facilitator of strategic workshops
  • Aiding creativity in the development of outstanding ideas (with a particular focus on effectiveness)
  • Assist the Creative Partner/s by creating strategy presentations, facilitating workshops and brainstorms and capturing outputs from meetings etc to inform next steps
  • Responsible for leveraging client data to define customer insights and targeting
  • Contribute to new business planning, help drive new business and participate in new business pitches
  • Work closely with Project Management and Creative to develop and sell strategy and great ideas
  • Partner with the other teams in the agency to develop disruptive ideas
  • Liaising with clients to identify specific business problems and develop ideas
  • Delivering growth in strategic projects from existing and new clients
  • Injects new ideas and thoughts to help the development of the strategic planning discipline
  • Be a thought leader in the Australian market by writing thought leadership articles and speaking at relevant events

Desired Skills and Experience

  • Currently operating as a Strategy Director in an integrated agency, ideally with a core focus on digital effectiveness
  • Business results driven; advocate for business results both internal and external
  • Experience planning and managing campaign delivery / customer experience / strategic projects across all channels

Our Values:

Use your voice

Don’t be afraid to share your point of view and your ideas – it’s what helps guide our business and improve the client experience.

  • Speak up and ask questions
  • Be ambitious

Creative Team

The Opportunity

As a Creative at The Works, you will be responsible to delivering outstanding work and building solid relationships with our clients.

Main Duties

  • Actively stimulate creative thinking within the agency and with our clients
  • Create ambitious thinking for our clients
  • Collaborate with Creative Partners and Creative Leads to ensure we successfully help our clients business grow
  • Demonstrate thorough understanding of clients business and their competitive set
  • Present creative work in an engaging and inspirational manner both to clients and internally
  • Clearly articulate your creative vision, idea and objectives internally and to clients
  • Push creative boundaries through proactive and ingenious thinking

Desired Skills and Experience

  • Be a creative team currently working in a similar integrated agency
  • A ‘doer’, motivated by getting things done and making sure they are!
  • Solutions oriented
  • A self-starter
  • Great at inspiring others
  • Business minded
  • Energetic and ambitious

Our Values

Use your voice

Don’t be afraid to share your point of view and your ideas – it’s what helps guide our business and improve the client experience.

  • Speak up and ask questions
  • Be ambitious
  • Empower others

Show you care

Demonstrate compassion for others, both professionally and personally. By listening and supporting, you will get the best out of your colleagues, your clients and their customers.

  • Support the team
  • Build meaningful relationships
  • Roll up your sleeves

Be ingenious

There is always more than one way to solve a problem. Take all your experience to make that happen, but also take calculated risks. Bold and innovative thinking can set you and us apart from the competition.

  • Challenge the norm
  • Think Creatively
  • Use your smarts

Creative Lead

The Opportunity

As a Creative Lead at The Works you will be responsible for delivering excellent client business and brand engagement results through brilliant, engaging and effective creative ideas.

You will creatively lead specific clients and projects, and deliver outstanding creative. You will also  build solid, longstanding and trusted relationships with your clients.

Main Duties

  • Actively stimulate creative thinking within the agency and with our clients
  • Be a creative leader and continually push the standard of work
  • Create ambitious thinking for our clients
  • Contribute to an inspiring, ambitious, unique culture
  • Collaborate with Creative Partners to ensure we successfully help our clients business grow
  • Show leadership creatively to inspire and deliver great work
  • Creative execution across all channels, with a focus on Copywriting
  • Ability to successfully navigate and challenge a strategy
  • Ensure the team working on any client or project your across is delivering to the client and agency’s expectations, including meeting performance targets
  • Build trust and respect with clients and grow long-standing relationships
  • Guardianship of your brands values and guidelines
  • Mentor and support junior creatives

Desired Skills and Experience

 

  • Be a senior creative with solid Copywriting experience currently working in a similar creative agency
  • A ‘doer’, motivated by getting things done and making sure they are!
  • Solutions oriented
  • A self-starter
  • Great at inspiring others
  • Business minded
  • Energetic and ambitious

Our Values

Use your voice

Don’t be afraid to share your point of view and your ideas – it’s what helps guide our business and improve the client experience.

  • Speak up and ask questions
  • Be ambitious
  • Empower others

Show you care

Demonstrate compassion for others, both professionally and personally. By listening and supporting, you will get the best out of your colleagues, your clients and their customers.

  • Support the team
  • Build meaningful relationships
  • Roll up your sleeves

Be ingenious

There is always more than one way to solve a problem. Take all your experience to make that happen, but also take calculated risks. Bold and innovative thinking can set you and us apart from the competition.

  • Challenge the norm
  • Think Creatively
  • Use your smarts